Refund and Returns Policy

Every care is taken to ensure your order is well packed before it is dispatched, We take extreme measures to ensure that your order arrives in pristine condition. We try our best to pack the products well in order to avoid any damage, leakage or spillage in transit. The Company, however, will not bear responsibility for any delay, loss or damage to goods in transit due to fault of the logistics company or due to unavoidable circumstances.

We want to provide you with the best experience possible, so we take customer satisfaction very seriously.

We offer a 5 working days replacement on all products on delivery of wrong  products in original sealed pack.

Please get in touch with us within 5 days of receiving your order if you would like to have it replaced.

The Company will not bear responsibility for damage arising out of improper storage or adverse weather conditions at recipient location after the aforementioned period.

We cannot accept returns without prior authorization. Also note that opened packages will not be eligible for returns. For arranging a return please call us at +919899032261 OR write to us at “support@pioneerchemicalmart.com”

We will arrange a reverse pick-up for your order and its replacement within 30 days from the delivery date. Kindly note that a return will be initiated *ONLY* on delivery of a wrong Products.

No refund or exchange will be accepted for all orders.